When will I get my tickets?

Tickets will be posted to you a couple of weeks before the event.

Once tickets are posted they are beyond our control. In the unfortunate event that they don’t arrive, we will not be able to replace them. Please bring your order confirmation to the event and you can collect replacement tickets there.

PLEASE NOTE:

If you purchased your tickets after 12 noon on 3rd November, you will need to collect them from the event.

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s22) THE POLAR EXPRESS™ Train Ride at South Devon Railway is licensed by Railevents International and is operated and managed by PNP Events Ltd , Registered in England and Wales. Company Number 11056091. VAT Number 320329051, on behalf of South Devon Railway

Here to help...

Here are some FAQs that may help you.

More FAQs

Contact Support

Please contact us via email for support, we are always happy to help! We’re sorry but we’re unable to provide telephone support, please use one of the methods above.

In order to provide you with the best experience possible we have to use cookies to track your basket contents etc. By continuing you are agreeing to allow us to do this.