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Gift Shop

Our THE POLAR EXPRESS™ Train Ride shop is available before and after the Train Ride and is for ticket holders only.

Online Gift Shop

We also operate our online shop North Pole Trading where you are able to purchase a range of THE POLAR EXPRESS™ Train Ride items throughout the year.

Returns / refunds / faulty items

We are sorry you wish to return your items / your item is faulty. Please contact our customer services who can assist with this. We will require your receipt number in order to process this.

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Please contact us via email for support, we are always happy to help! We’re sorry but we’re unable to provide telephone support, please use one of the methods above.

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