REVIEWS & GALLERY
THE POLAR EXPRESS Train Ride South Devon Railway
All aboard for an unforgettable Christmas adventure! Step into the magical world of The Polar Express™ Train Ride at South Devon Railway, where the holiday spirit comes to life. Immerse yourself in this cherished festive tradition with glowing reviews and a gallery of enchanting moments. From the conductor’s call of “all aboard” to the final sip of rich hot chocolate, relive the wonder, see what others are saying, and discover why this experience is a must for families, friends, and Christmas lovers alike.
A highly rated event
The polar express train ride is a truly magical experience. You are guaranteed to make so many lovely festive memories with your family. We have been a couple of times over the last few years and it gets better each year. The station has such amazing festive Christmassy vibes it feels like you’re in the film which just continue once you’re on board. Our children have the best time on the train singing and having a hot chocolate with a cookie which are both delicious. The staff on board are amazing and put so much into making it the most fun, special experience. You can’t top the polar express train ride for a festive day out. It’s in my opinion worth every penny.
We took my son on the Polar Express at 18 months old and was amazed at just how much he enjoyed it at this age (although I think we secretly still enjoyed the magic of it all more). Santa was so attentive, the music was magic and the cookie and gift lit up his little face. Couldn't recommend enough, was such a magical experience for us all and the perfect way for us to start making traditions together.
This is an amazing experience for all ages. We went 2 years ago when our little girl was nearly 2 years old. She was gripped with what was going on from beginning to end. It was brilliant. All the people involved were fabulous and could tell they really enjoyed being there. The songs and stories were great, and it was really magical. I would recommend it to anyone!!!
This was worth every penny.
We went with 4 Generations .
Great Nan, nan, Daughter/son and Grandsons (plus partners and Husbands.)
The true Magic of Christmas was felt by all , the Bell and Ticket goes on our Christmas tree now every year.
Memories made forever , Absolutely Wonderful for all ages.
Christmas Magic x
We went with 4 Generations .
Great Nan, nan, Daughter/son and Grandsons (plus partners and Husbands.)
The true Magic of Christmas was felt by all , the Bell and Ticket goes on our Christmas tree now every year.
Memories made forever , Absolutely Wonderful for all ages.
Christmas Magic x
Our little Christmas tradition in the weeks running up to Christmas. My boys love it so much. It is expensive but it’s just so magical. The staff are so friendly. Lots of people make the effort and go in their pyjamas.
From the moment we stepped on board, it felt like we were truly part of the story. The train, the music, the dancing chefs, the hot chocolate — everything was just like the movie and even better in real life.
The actors were amazing and really brought the characters to life, making us feel like we were inside the film. The decorations, the lights, the snow falling outside the windows — it was like stepping into a dream. Seeing the kids’ faces light up when Santa arrived was priceless, and we all left with that warm, festive feeling you can’t quite describe.
It was an unforgettable journey filled with joy, wonder, and Christmas spirit. If you ever get the chance to ride The Polar Express, do it — it truly feels like you’re living the magic.
⭐️⭐️⭐️⭐️⭐️
We believed. And it was amazing and really want to take the family again!!
The actors were amazing and really brought the characters to life, making us feel like we were inside the film. The decorations, the lights, the snow falling outside the windows — it was like stepping into a dream. Seeing the kids’ faces light up when Santa arrived was priceless, and we all left with that warm, festive feeling you can’t quite describe.
It was an unforgettable journey filled with joy, wonder, and Christmas spirit. If you ever get the chance to ride The Polar Express, do it — it truly feels like you’re living the magic.
⭐️⭐️⭐️⭐️⭐️
We believed. And it was amazing and really want to take the family again!!
Traveled down to Devon for this experience and it was so well worth it . Car parking was easy , it was a bit mucky as it was raining so a change of shoes is advisable. The area was decorated well to give that festive feeling , gift shops and food stalls , quite expensive so if you have a number of children expect a big bill ,
The real excitement starts when the train rolls into platform . You can see the smoke in the distance , boarding the train is well organised , once on everything just gets festive , the actors give a good performance, your served hot chocolate and a cookie whilst they perform the hot chocolate song , the conductor did actually look like Tom hanks character , the chocolate drink wasn’t quit warm and the cookie a bit soggy thob, the highlight obviously Is the arrival of Father Christmas and fair play he put a lot off effort it . The gift of the bell is something to keep as a reminder , all in all a good experience
The real excitement starts when the train rolls into platform . You can see the smoke in the distance , boarding the train is well organised , once on everything just gets festive , the actors give a good performance, your served hot chocolate and a cookie whilst they perform the hot chocolate song , the conductor did actually look like Tom hanks character , the chocolate drink wasn’t quit warm and the cookie a bit soggy thob, the highlight obviously Is the arrival of Father Christmas and fair play he put a lot off effort it . The gift of the bell is something to keep as a reminder , all in all a good experience
The best Christmas treat ever!!! What a day, from the moment we arrived and waiting to board the train throughout the whole day it was magical and amazing. The conductor, the singing waiters, Santa and the naughty elf everything was incredible, wonderful and just perfect. We loved it every single minute. A 7yr old, 25yr old and a 53yr old.
The Polar Express is by far the best thing I've ever spent money on. I've taken the family twice and we loved it.
Even my 18 year old son was singing and dancing about. From arrival to departure it's pure magic.
The energy of the performance. The railway staff are superb.
I can't fault it and would give more stars if I could
Even my 18 year old son was singing and dancing about. From arrival to departure it's pure magic.
The energy of the performance. The railway staff are superb.
I can't fault it and would give more stars if I could
We had a great time at the Polar Express. The way they tell the story, act/ dance up the isle and if you’re very lucky you may see Mr C. The lovely thought of the Christmas present/wish is wonderful. Also lovely hot chocolate and cookies. Really can’t wait to go back 🙌🏻🥹🎅
The most magical Christmas experience we have shared with the children. From start to finish, every detail had been considered and every member of the team made the whole experience really special. The children still talk about it - and I know they would love to go again. My grown-up daughter was just as moved as the children - especially when Santa gave her a bell!
Wow, this was fantastic, the kids loved it and it was very entertaining for the grownups too.
The experience was made by the staff who were all superb. The team in Coach C/D this morning were so enthusiastic and lovely and the singers in the marquee were great too - I hope they all feel appreciated.
Thanks for putting together a lovely experience.
The experience was made by the staff who were all superb. The team in Coach C/D this morning were so enthusiastic and lovely and the singers in the marquee were great too - I hope they all feel appreciated.
Thanks for putting together a lovely experience.
A great night on the polar express at the South Devon Railway it was very enjoyable like a pantomime on wheels well done to the south Devon railway.
Blown away. That was a genuinely magical experience - the light in our daughter's face, the energy and passion of the actors... You're absolutely fantastic and there are no words sufficiently magnificent to capture the look in her eyes.
Thank you all. Just incredible.
Thank you all. Just incredible.
Absolutely brilliant. It's like a panto on a train. From parking to getting you back to your car, everything is extremely well planned and organised. The only thing that let's it down is the Polar Express Gift Shop. It's rubbish! Unless we caught it on a bad day. Top tip - watch the movie before you go (our kids did as kids, hubby and I have never seen it.). Everything before and on the train is linked to the movie and you will understand more of what's going on. We had to keep asking our daughter questions. Our granddaughter loved it and understood every reference. When you get off the coach you will be ushered into a marquee where a children's entertainer will try to keep you, aka your kids, occupied for about 15/20 minutes. There is no need to queue to get on to the platform. The entertainment is to try and stop people doing that and the gate to the platform doesn't open until the show is over. The train is just down the track out of view and does not come until everyone is through the gate. All in all, a great day and would do it again.
FYI, they serve hot chocolate and a large cookie on the train for premium ticket holders. I noticed they had bottles of squash and water under the seats, but if you have food allergies/preferences, maybe bring your own cookie.
FYI, they serve hot chocolate and a large cookie on the train for premium ticket holders. I noticed they had bottles of squash and water under the seats, but if you have food allergies/preferences, maybe bring your own cookie.
Rated 5 / 5 from 553 Facebook reviews.
It was worth every penny
My girls were in awe the whole time, their faces throughout it all is something I will remember forever! The attention to detail to the film was amazing, Santa who came on to our carriage was incredible and the actors were so good and interactive. Yes it was expensive but it was worth every penny and I’d definitely recommend. - Nicola A D, January 2025
Had the most magical time
Had the most magical time on the polar express train ride, the staff were amazing and really got everyone involved! Seeing my kids faces was just the best! The carriages were decorated beautifully and the personal interactions were just brilliant. Would 100% recommend to all! - Francesca T, December 2024
Rated 100% on Facebook Reviews*
Since its launch in 2021, The Polar Express™ Train Ride at South Devon Railway has delighted thousands of passengers with its festive charm and immersive Christmas experience. With an impressive 100% rating on Facebook Reviews (something we are super proud of), it’s clear that families and fans alike treasure the magic, joy, and memories created on this enchanting journey to the North Pole.
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*Correct as of 20th February 2025
100% recommended
First Visit to the Polar Express today & what a great first experience we had.
Our visit was magical from start to finish. Well done to all the staff on site who make it run smoothly, The stewards in the carpark, checking in, the boarding of the train & of course the amazing actors on board who entertained everyone from the moment you step on, to exiting the platform.
100% recommended taking a trip on this Polar Express train. - Sinead L, December 2024
We highly recommend this experience to families
Our experience at the Polar Express at South Devon Railway was truly unforgettable. The kids loved every minute of it and we have made so many great memories. From the magical train ride to meeting Santa, everything was perfect. We highly recommend this experience to families looking for a fun and memorable holiday activity. Thank you for creating such a wonderful event! - Maggie G, December 2024
Official Merchandise
Official THE POLAR EXPRESS Train Ride merchandise is available to purchase from North Pole Trading.
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