HERE TO HELP

Here to help when you need it.

Thank you for choosing to transfer to 2025. If you wish to request changes to your booking please do so below. Note any changes requested after the 4th of March 2025 may not be able to be actioned. There may be a charge for some changes.

Please start by selecting how we can help...

Name(Required)

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Email(Required)

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Booking Number(Required)

Please enter your booking number. It usually starts with a 2 or 3.

Please let us know what changes you would like to make to your booking.(Required)

We will then be in touch with you to make these changes. Please note changing dates / times and adding additional people may incur an extra charge.

Official THE POLAR EXPRESS™ Train Ride London merchandise

Official Merchandise

Official THE POLAR EXPRESS Train Ride merchandise is available to purchase from North Pole Trading.

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